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  • Overview
    • About this report
    • Message from the Chairman
    • Message from Group Chief Executive
    • Group at a glance
    • Our growth strategy
    • Addressing our material sustainability pillars
  • Material Pillars
    • 1.  Sustainability Governance
    • 2.  Responsibility towards developing our people
    • 3.  Responsible products and services
    • 4.  Responsibility towards a prosperous society
    • 5.  Responsibility towards the natural environment
  • GRI & Assurance
    • GRI Table
    • Assurance Statement
  • Contacts
  • 1. Sustainability Governance

    • Sustainability Governance and management structure
    • Our Sustainability Management Framework
    • Engaging our stakeholders
    • Promoting ethical behaviour through good governance
  • 2. Responsibility for Developing our people

    • Our human resource policy and practices
    • Attracting and retaining talent
    • Skills development and career progression
    • Workplace transformation and diversity
    • Promoting employee wellness and the Sanlam culture
  • 3. Responsible products and services

    • Understanding our products and services
    • Promoting responsible investment
    • Responsible procurement
    • Treating our clients fairly
  • 4. Responsibility towards a prosperous society

    • Our economic value added
    • Promoting transformation and empowerment
    • Promoting access to financial services
    • Corporate social investment (CSI)
  • 5. Responsibility towards the natural environment

    • Managing our direct environmental impacts
    • Climate change and energy
    • Sustainable water usage
    • Materials and waste management

Material Pillars - Responsibility for developing our people - Workplace transformation and diversity

Sanlam Sustainability Report 2011

Workplace transformation and diversity

Sanlam recognises that creating an equitable working environment where the diversity of all employees is valued and the dignity of individuals is respected, is the foundation required for sustainable growth and competitive advantage. It is a business imperative that the race and gender distribution across all levels of the organisation be brought in line with the national norms and targets. The key principles of our Human Capital Transformation (HCT) strategy include:

  • Creating an enabling working environment with a specific focus on the designated groups;
  • Adopting a proactive approach to employment equity (EE) and skills development;
  • Advancing a culture that embraces diversity;
  • Encouraging consistency and integrity;
  • Allowing for flexibility and adaptability in line with the changing business environment; and
  • Supporting, monitoring and evaluating delivery of the processes and structures necessary for transformation.

Following a review of our employment equity targets in 2010, new targets were negotiated and implemented. These are included below.

Progress against targets

TARGET% 2012   FOREIGN
NATIONALS
TOTAL    
Male Female    
African Coloured Indian White African Coloured Indian White Male Female Black White
Top Management 11.99% 0.00% 0.00% 59.96% 0.00% 11.99% 0.00% 16.05% 0.00% 0.00% 23.98% 28.05% 11.99%
Senior Management 7.24% 5.01% 3.51% 57.87% 4.40% 4.03% 2.09% 15.26% 0.39% 0.20% 26.28% 25.79% 10.53%
Middle Management 11.04% 7.85% 3.55% 31.37% 7.46% 5.99% 3.08% 29.10% 0.39% 0.16% 38.98% 45.64% 16.54%
Junior Management 15.08% 6.29% 3.24% 24.37% 11.85% 9.45% 2.78% 26.68% 0.16% 0.11% 48.68% 50.76% 24.08%
Semi Skilled 26.61% 4.45% 0.35% 1.40% 44.25% 10.92% 1.41% 10.54% 0.05% 0.02% 87.98% 67.12% 56.58%
Unskilled 19.30% 9.79% 0.00% 2.84% 34.11% 24.87% 0.82% 8.27% 0.00% 0.00% 88.89% 68.07% 59.80%
TOTAL 18.93% 5.73% 2.07% 17.22% 24.35% 9.64% 2.20% 19.64% 0.15% 0.08% 62.91% 55.82% 36.18%

At the start of 2012 Sanlam will repeat a Group-wide barrier analysis to identify any areas that are seen to be barriers to transformation and that require attention. These areas will be the focus of the new EE plans.

Sanlam has adopted a focused approach to meeting BBBEE requirements. This implies prioritising transformation initiatives thoughout the company. This includes Employment Equity forums at various levels of the organisation in all business units. Sanlam has achieved a level three BBBEE rating and will continue with initiatives to improve this rating.

Our Employment Equity plans also include specific provision for identifying opportunities to employ disabled persons. During 2010 and 2011, Sanlam Personal Finance (our largest business cluster) initiated disability learnerships with 17 participants, with a view to creating more career opportunities for the disabled. Of the 17 learners, six were permanently employed in SPF, one has a one-year contract with the possibility of being employed, six are on multiple internships and only four were not placed in Sanlam. We believe the programme demonstrates commitment to both skills development and creating workplace opportunities for people with disabilities. The table below indicates the progress Sanlam has made towards achieving our Employment Equity targets. We are ahead of our target with respect to top management. We are on track in areas such as junior, semi skilled, and unskilled levels. Greater progress is required at senior and middle levels and we are confident that we will achieve our 2012 targets.

Progress against targets: Black staff composition

There has been a positive increase in our EE score over time. The focus on increasing black headcount will remain key for 2012.

Our performance against the employment equity element of the dti Scorecard, over time

The table below shows the total number of Sanlam employees (including those with disabilities) across the different race, gender and occupational level groups.

Sanlam Group staff complement at 31 December 2011

OCCUPATIONAL LEVEL   FOREIGN
NATIONALS
TOTAL    
Male Female    
African Coloured Indian White African Coloured Indian White Male Female Black White
Top Management 2 0 0 5 0 1 0 1 0 0 9 3 6
Senior Management 16 20 13 240 12 11 3 53 2 1 371 75 296
Middle Management 116 115 85 535 46 90 67 480 11 3 1548 519 1029
Junior Management 586 510 140 1147 614 735 173 1694 16 4 5619 2758 2861
Semi Skilled 977 177 18 40 1894 516 59 280 0 1 3962 3641 321
Unskilled 5 0 0 2 27 12 0 2 0 0 48 44 4
TOTAL 1702 822 256 1969 2593 1365 302 2510 29 9 11557 7040 4517
Non Permanent 8 7 1 12 26 5 8 18 1   86 55 31
GRAND TOTAL 1710 829 257 1981 2619 1370 310 2528 30 9 11643 7095 4548

Sanlam's black employee complement has now reached 61% of total staff (compared to 60% in 2010, 56% in 2009 and 53% in 2008). This is in line with our targets and we believe have had a good retention rate due to our competitive employee value propositions and remuneration packages. The table below shows the total recruitment figures for Sanlam across the different race and gender groups and various levels for the period 1 January to 31 December 2011.

Demographic profile of new recruits

RECRUITS YTD 2011 Combined   FOREIGN
NATIONALS
TOTAL    
Male Female    
African Coloured Indian White African Coloured Indian White Male Female Black White
Top Management 1 0 0 0 0 0 0 0 0 0 1 1 0
Senior Management 3 0 3 18 5 3 0 5 0 1 38 14 24
Middle Management 26 15 20 35 16 20 6 29 2 0 169 103 66
Junior Management 201 154 38 163 212 110 29 152 5 2 1066 744 322
Semi Skilled 637 46 5 12 973 96 13 18 0 0 1800 1770 30
Unskilled 0 0 0 0 2 2 0 0 0 0 4 4 0
TOTAL 868 215 66 228 1208 231 48 204 7 3 3078 2636 442

Spend on initiatives to help meet our Employment Equity targets

A barrier analysis is conducted every three years in preparation for the development of the three-year Employment Equity plans. Sanlam's current plan is valid until 31 December 2012. A comprehensive analysis is scheduled for 2012. Diversity related initiatives are done on a needs basis within the organisation. A total of R 292,512 was spent on initiatives ranging from workshops to comedy shows to related diversity awareness and training.

Case study

Disability learnerships

Identifying opportunities to engage disabled persons, bring them into our employ and advance their careers form part of our Employment Equity plans. In March 2010 executive commitment was obtained from SPF to implement a programme for 17 unemployed learners with disabilities as from 1 April 2010 until 31 March 2011. This objective was not only to train learners, but to employ as many of them as possible after the programme.

During the learnership all 17 learners were appointed on a fixed term 12 month contract within the Policy Administration and Claims division within SPF. Considerable effort was made to include disability sensitisation training as part of the learners' and existing employee's preparation for the learnership programme. The programme led to all 17 of the learners obtaining a NQF Level 3: Financial Services Administration qualification. Of the 17 learners, six were permanently employed in SPF, one has a one year contract with the possibility of being employed, six are on multiple internships and only four were not placed in Sanlam.

We believe the programme demonstrates commitment to both skills development and creating workplace opportunities for people with disabilities. The success of the programme has encouraged SPF to commence with 30 Disability Learnerships by May 2012 (15 in Cape Town and 15 in Johannesburg).

Case study

Profile of a successful learner: Ntandazo Mange

During the 2010 / 2011 SPF Learnership for People with Disabilities, Ntandazo Mange stood out as a leader and excelled, being recognised with a merit award for leadership during the learnership. Ntandazo also spoke out regarding his disability, Epilepsy. In 2011 he was invited to speak at the International Conference for people with Epilepsy and was subsequently elected to become a Board member of Epilepsy South Africa. He was interviewed by various magazines, newspapers and television.

Upon completion of the learnership in March 2011, Ntandazo successfully applied for a position in Sanlam's Actuarial Department as an Assistant in Valuations. He has since been promoted twice and appointed in a new position as Actuarial Systems Analyst. Feedback from his current line manager and team leaders is very positive regarding his work and work ethic.

Ntandazo has been invited to speak at the Premier of the Western Cape's function celebrating disability.

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