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  • Overview
    • About this report
    • Message from the Chairman
    • Message from Group Chief Executive
    • Group at a glance
    • Our growth strategy
    • Addressing our material sustainability pillars
  • Material Pillars
    • 1.  Sustainability Governance
    • 2.  Responsibility towards developing our people
    • 3.  Responsible products and services
    • 4.  Responsibility towards a prosperous society
    • 5.  Responsibility towards the natural environment
  • GRI & Assurance
    • GRI Table
    • Assurance Statement
  • Contacts
  • 1. Sustainability Governance

    • Sustainability Governance and management structure
    • Our Sustainability Management Framework
    • Engaging our stakeholders
    • Promoting ethical behaviour through good governance
  • 2. Responsibility for Developing our people

    • Our human resource policy and practices
    • Attracting and retaining talent
    • Skills development and career progression
    • Workplace transformation and diversity
    • Promoting employee wellness and the Sanlam culture
  • 3. Responsible products and services

    • Understanding our products and services
    • Promoting responsible investment
    • Responsible procurement
    • Treating our clients fairly
  • 4. Responsibility towards a prosperous society

    • Our economic value added
    • Promoting transformation and empowerment
    • Promoting access to financial services
    • Corporate social investment (CSI)
  • 5. Responsibility towards the natural environment

    • Managing our direct environmental impacts
    • Climate change and energy
    • Sustainable water usage
    • Materials and waste management

Material Pillars - Sustainability Governance

Sanlam Sustainability Report 2011

Sustainability Governance

Highlights

  • Developed a Sustainability Management Framework to provide a more structured and co-ordinated approach to sustainability that is more closely aligned to our core business strategy, and that provides for our most material sustainability risks and opportunities across our sphere of influence.
  • Developing a more co-ordinated stakeholder management strategy and action plan.
  • Completed a stakeholder mapping exercise that prioritises stakeholders and assigns executive responsibility for managing those relationships.
  • Conducted our fifth independent assessment of the ethical culture and risks in the Sanlam Group, finding an overall favourable perception of Sanlam's approach to encouraging ethical conduct, with a significant majority of employees expressing their belief in the integrity of the board and the Group CE.

Challenges

  • Effectively implementing the SMF and ensuring the integration of sustainability throughout the organisation will be an ongoing challenge.
  • Building awareness around sustainability and its connection to the ability of the Group to create and sustain value in the long term.
  • Devoting adequate time and resources to managing relationships with priority stakeholders.
  • Coordinating the effective provision of ethics training to all employees.
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