Responsibility for developing our people

Highlights

Solid progress in promoting transformation, particularly in terms of employment equity and skills development
Graduate Leadership Programme launched to fast track the development of young high-potential graduates
Revised Employee Value Proposition launched focused on further improving employee engagement
Low turnover rate for the Group, with year-on-year reduction in turnover rate for Black staff
Implemented a business intelligence system to enhance data accuracy, management and reporting on transformation initiatives
Shared HR service implemented to ensure more effective HR service delivery and support across the Group
Harmonised Group benefits to enable the smooth transfer of staff members across the Group resulting in greater organisational flexibility

Transformation remains a challenge, particularly in terms of ensuring greater diversity at senior levels
Meeting regulatory demands requiring certain staff to have in-depth knowledge of products and regulations
Maintaining and improving staff engagement and performance